Messer Americas

Inside Sales Representative - Markets

Job Location US-NJ-Stewartsville
# of Openings
1
Category
Sales/Business Development
ID
2021-14520

Overview

Inside Sales Representative - Markets

We are a technology and applications leader with the industry knowledge and applications expertise to meet customer needs across industrial, food, medical, chemical and electronics industries. We offer over 120 years of proven experience in the safe and reliable production and delivery of industrial, medical and specialty gases. We’re the talented people you know and trust, now with a new name.

 

Today our deep understanding of industry trends and customer requirements allows us to collaborate intensely with customers to identify and develop long-term solutions that deliver competitive advantage. Our in-depth knowledge of customers’ manufacturing processes enables turn-key engineering with minimal plant downtime, and our technology development capabilities are unrivaled.

Responsibilities

As an Inside Sales Representative your responsibilities would include:

  • Responsible for ensuring achievement of revenue and profit objectives for assigned territory. Provides service and sales support for Individual managed and Outside managed accounts by coordinating services, developing, prospecting and managing new and existing business, by utilizing Messer North America Pro Sales Process.
  • Maintain customer relationships and maximize profitability through deep understanding of customer value and territory structure, including competitive landscape, industry value creation opportunities, and individual passion to win
  • Future progression into an Outside Account Manager role
  • Increase territory profitability and revenue through coordination with Outside Sales team and field through an in depth understanding of territory
    • Defends business; manages contract expiration dates
    • Achieves price increases within territory
    • Team with Field Reps to manage and grow business through Outside or Inside Channels
    • Value Creation through Internal technical, product knowledge and customer insight
  • Customer acquisition, satisfaction and retention
  • Prospecting from multiple sources to develop new business
    • Prospects and generates leads to develop new business, including a blend of cold calls, Inbound and Outbound marketing activities, internal/external sources and additional use at existing customers (Explore)
    • Allocates time to network, qualify and follow up on leads, responds promptly to information requests in order to grow revenue and volume of product (Explore & Prospect)
    • Works own network proactively, leveraging access with existing customer relationships to obtain referrals, and generate leads, and potential additional use with existing customers (Prospect, Explore)
    • Plans, schedules, and conducts prospecting calls efficiently; engages Commercial Development when appropriate (Explore, Establish)
    • Actively utilize and manage the Qualified Lead Management database (Salesforce and HubSpot)
  • Team with Field Reps to access new prospects, present our product service offering and bring in new business through Outside or Inside channels

  • Consistent use of Messer North America's Pro Sales Tools
    • Qualifies prospects to Establish/Evaluate stage to determine viability and appropriate time investment; if non-productive, sets appropriate follow up and shifts priority towards productive opportunities
    • Completed and up to date Opportunity Roadmaps and Account Action Plans (Business Development)
    • Maintains At-Risk Profiler for all renewals within 24 months of contract termination date or due to customer circumstance change, including opportunity and account action plan to establish proper Messer North America pricing levels for each target renewal (Account Management)
  • Training and Development for Succession into an Outside Account Management Role
    • Obtain a deep understanding of the end to end sales process
    • ‘Bench’ for future Account Management role
  • Safety
    • Ensure safe, respectful and environmentally sound business practices throughout the Sales organization
    • Commitment and compliance to Messer North America’s ‘Golden Rule’ policies

Qualifications

Functional skills:

  • Selling skills and negotiations, Problem solving, Written and oral communication, Product/Process knowledge, Time and territory management, Customer Relationship Management, Planning and organizing
  • In lieu of Bachelors degree, HS and 5 years experience in Customer Care, IS, sales or equivalent Messer North America role can substitute.
  • Prior industrial/sales/commercial experience in gas industry, chemical/other manufacturing desired
    -Messer North America Pro certification preferred
  • High level of critical and innovative thinking; questioning/probing skills to uncover issues and create value for customers; sense of urgency and responsiveness to take immediate action to resolve customer issues required
  • Excellent phone, customer focus, and negotiation skills essential, as well as the ability to build rapport and probe for information over the telephone.
  • Strong business and financial acumen; proficient presentation skills, and sound planning and organizing skills essential
  • Must be self starter, accountable, goal and achievement driven and able to perform through self and as part of a team
  • Detail orientated with superior time management skills.
  • PC skills required including CRM/CRM equivalent, MS Office with Excel and PowerPoint

 

Join us

and you will be part of a company that values and supports your career. We offer competitive pay and benefits, with set schedules, steady work

and opportunities for ongoing training and career progression.

Together we value innovation, efficiency and flexibility. Putting safety first, working with integrity and respect, we encourage everyone to find solutions for success. That means for our customers and for our colleagues. This makes us a great place to build

a career where your skills are valued and developed.

Apply today @ https://uscareers-messer.icims.com

If you need assistance with the application or would like to request an accommodation, call (877) 243-1030.

MS150

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