Messer Americas

Logistics Coverage Manager

Job Location US-NJ-Stewartsville
# of Openings


Coverage Logisitics Manager


We are a technology and applications leader with the industry knowledge and applications expertise to meet customer needs across industrial, food, medical, chemical and electronics industries. We offer over 120 years of proven experience in the safe and reliable production and delivery of industrial, medical and specialty gases. We’re the talented people you know and trust, now with a new name.   


Today our deep understanding of industry trends and customer requirements allows us to collaborate intensely with customers to identify and develop long-term solutions that deliver competitive advantage. Our in-depth knowledge of customers’ manufacturing processes enables turn-key engineering with minimal plant downtime, and our technology development capabilities are unrivaled 



Planning and Organizing

  • Identifies, develops and drives best practice initiatives inside the Region Americas Bulk Scheduling Center with Sales and Operation Teams.
  • Ensures compliance with standard procedures.
  • Expert on all Hazardous response processes and trainer for all Scheduling Center employees
  • Works with Distribution KPI’s and other scorecards to maximize continuous improvement efforts.
  • Plans resources and sets expectations of team members to meet or exceed KPIs and targets
  • Works with Head of Scheduling, Distribution Planning Managers, Sales, Supply Field Personnel to regularly evaluate most efficient way to manage team and set strategic direction Day to Day Operations
  • Manages emergency, upset conditions with plants and daily dispatch for the geographic team
  • Distributes daily workload and maintains shift schedules
  • Serves as first line management escalation point to resolve customers or location issues
  • Works with logistics and regional management using the systems provided at the Scheduling Center, monitors all internal and external levels of service and key performance indicators (KPIs) used in the measurement of customer satisfaction
  • Work closely with the markets and product management organizations as well as the area sales managers, supply organization within a region to collaborate regularly on a range of customer priorities, implications and initiatives.
  • Responsible for all supervisory aspects and personnel administration for the Coverage Team.
  • Involved in recruiting and orientation for vacant positions within the Coverage team.
  • Trains, develops, motivates and guides all Coverage Planners in the Scheduling Center in the use of all systems and tools.
  • Identifies training requirements for individual coverage planners.
  • Provides quarterly feedback to coverage planners via scorecard.
  • Inspires Messer behavioral competencies, and customer ownership within Coverage planners.
  • Cascades own goals and works with the coverage planners in creating their development plan via the PMP process.
  • Drives performance via various performance management tools, PMP, coaching/counselling, PIP, scorecard, KPIs, etc.

Additional Accountabilities:

  • Fosters a positive team environment
  • Meets team KPI’s
  • Assist in the meeting Regional sales and profit goals through delivery of customer service and cost targets
  • Assist in the delivery of Messer Safety goals


  • Bachelor’s degree, preferably in Logistics, business, or supply chain management
  • 3 years of management/supervisory experience a plus
  • 5 years of dispatch and/or planning experience 

 Other Qualifications:

  • Ability to work second shift (afternoon shift - 3P to Midnight)
  • Ability to take calls at night and on weekends to resolve issues
  • Effective written and oral communication skills
  • Good Analytical Skills
  • Strong Math Skills
  • Strong Customer Service Skills
  • Capable of working efficiently with multiple software systems
  • Ability to work in a busy call center environment with changing task and a continuous workflow


Join us  

and you will be part of a company that values and supports your career. We offer competitive pay and benefits, with set schedules, steady work and opportunities for ongoing training and career progression.  


Together we value innovation, efficiency and flexibility. Putting safety first, working with integrity and respect, we encourage everyone to find solutions for success. That means for our customers and for our colleagues. This makes us a great place to build  

a career where your skills are valued and developed.  


Apply today @  

If you need assistance with the application or would like to request an accommodation, call (877) 243-1030.  



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